FAQ
FAQ - Rolly Polly
Frequently asked questions
Can the mat be used outdoors?
Our mat can be used outdoors.
Nevertheless, we must remember that their primary purpose is to be
element of the interior of your home or apartment.
Our luxury mats are made of high quality
foam and if you use them outdoors, pay attention to sharp objects that
could damage their surface. Also, avoid prolonged exposure to
sun as the color may fade.
Edge of the mat curls up, not lying flat - what can I do?
Memory foam remembers the position it was in, yes
same as the slight prints of your knees or elbows when you lie on it. Do not worry
the mat quickly deforms and returns to its shape.
That it would be beautifully flat on yours
on the floor, you can wrap it tightly in the opposite direction and leave it for some time.
How to keep mate clean, how to clean it?
Always use mild detergents to clean the mat
they are safe for the skin. The best is warm soapy water and a soft cloth.
To prevent stains, remove all dirt
immediately.
Avoid products containing natural acids,
including citric acid. Baby wipes are also not the best solution
as they may whiten or crack the mat.
Avoid scrubbing as this may damage the mat structure.
Make gentle movements.
Don't forget to clean the mat underneath.
We advise against using a vacuum cleaner and placing on a mat
heavier items as this may also damage it.
Also make sure that animals with sharp claws do not
damaged the mats.
What does the little code on the mat mean?
Each play mat has an individual code, in accordance with Polish standards
and Europe so that it can be identified and to protect your rights
consumer.
What to do if I receive a damaged product?
Make sure that the packaging is not
damaged upon receipt of the goods. If you find that the packaging is damaged
be sure to report it to the courier, write a damage report and report this information to us
as soon as possible.
What are the dimensions of the mats?
Our mats at the moment have one standard compact
size:
185cm x125cm 13mm thick
The mats are quite heavy, their weight is 6.4 kg which makes them more
stable on your floor
Dimensions
packaging: 19 cm x 19 cm x 128 cm